Happiness Comes From Solving Problems

The proactive problem solving cultures that exist throughout Lean organizations is one of the prime reasons why these organizations consistently enjoy exceedingly high worker morale and productivity, terrific internal communication, delighted customers, and sustainable profitability. Too many organizations believe that surfacing problems is a cardinal sin and it’s best to sweep these issues under the rug or blame their colleagues.

Lean leaders believe that setting the expectation for their employees to surface and systematically solve problems at their root cause is a much better approach. Lean employees are not victims of their organization’s archaic processes and command-and-control hierarchy—they collaborate, take ownership, possess a continuous improvement mindset, have a healthy dissatisfaction of the status quo, are consistently happier, more engaged, and highly-productive.

These employees are enabled to make key improvements to their work everyday and serve as transformative change agents that deliver results. #leanjax