Introduction to Root Cause Analysis Workshop at Tactical Air Support
What is Root Cause Analysis?
Root Cause Analysis RCA) is a structured, investigative approach used by individuals or teams to identify the underlying reasons or origins of a problem.
By digging deep into the root causes of a problem rather than just addressing its symptoms, RCA aims to prevent the problem from returning in the future.
This systematic approach involves following scientific thinking--gathering facts and data through direct observation, using quality tools to establish cause-and-effect relationships, and determining the the dominant causes of the problem through in-depth analysis.
Workshop Outline
Introduction to RCA: definition, purpose, benefits.
Overview of scientific thinking, DMAIC, and A3 reports.
Creating problem statementsand and Is/Is not learning exercise.
Collection of facts and data through directly observation.
Overview of preliminary RCA tools: Fishbone diagrams (categorize potential causes), Pareto charts (prioritize the most likely causes), and Five Whys (uncover root causes).
Hands-on exercises using preliminary RCA tools.
Run-down of additional RCA tools (Fault Trees, CEDAC, FMEA, and Voting.)
RCA Next steps (countermeasure selection, improvement plans, and control charts.)
This workshop will be held exclusively for attendees from Tactical Air Support. We will hold a virtual session open to the public the following morning.