Meet the Team

LeanJax strives to provide our members with the BEST customer service. Our staff, Board of Directors, and volunteers alike are here to serve you. Get to know us!

Jerry Bussell

Executive Director

Jerry Bussell has been formally recognized as one of the top Lean practitioners and leaders in North America. Jerry has a strong track record of leading and advising companies in numerous industries on how to implement highly successful Lean transformations. He is a committed servant leader and coach, a sought-after advisor, and a respected keynote speaker on a global basis.

James Bussell

Director of Operations

James has served as a Lean consultant/coach for companies in a myriad of industries; including construction, law, and manufacturing. He is a member of the Florida Bar in good standing.


Susan Hendrickson

Board Member

Susan is currently the Division Director of Quality and Performance Improvement at UF Health. Her leadership and knowledge of Lean in Healthcare has been a great asset to our members.


Heather Walton

Board Member

Heather is currently the Manager of Hospital Relations at Mayo Clinic. She volunteers her time and resources to help our members and the community build a strong lean presence.

Michael Savage

Board Chairman

Michael is a senior scientist and the Jacksonville office manager of Environmental Services & Technology , where he’ll put his decade of expertise in the natural resource permitting and compliance field to use assisting clients to navigate their way through the federal and state regulatory process.