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Our Mission

To collaborate in an effort to improve the performance of businesses and organizations on the First Coast, and to promote economic growth through the implementation of Lean Thinking methods and tools.


Valued Members

Check out a list of our members who are dedicated to continuously improving and living our mission out loud. 

Meet the Team

We strive to provide our members with the BEST customer service. Our Board of Directors and volunteers alike are here to serve you. Get to know us!

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Susan Hendrickson

Board Member

Susan is currently the Division Director of Quality and Performance Improvement at UF Health. Her leadership and knowledge of Lean in Healthcare has been a great asset to our members.


Heather Walton

Board Member

Heather is currently the Manager of Hospital Relations at Mayo Clinic. She volunteers her time and resources to help our members and the community build a strong lean presence.

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Michael Savage

Board Chairman

Savage is a senior scientist and the Jacksonville office manager, where he’ll put his decade of expertise in the natural resource permitting and compliance field to use assisting clients navigate their way through the federal and state regulatory process.

Next Steps...

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